Carrier Partner Incident - T-Mobile - Short Code(Route 1)- SMS - Latency

Incident Report for SMS Magic

Resolved

Monitoring for the issue impacting short code SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

Posted Nov 13, 2026 - 21:05 UTC

Investigating

There is a carrier-partner incident currently impacting short code SMS services.
Customers may experience intermittent latency impacting outbound SMS via short code with T-Mobile.
The cause of this issue is under investigation at this time.

Posted Nov 13, 2026 - 16:19 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).