Emergency Scheduled Maintenance on 27th Sep 2025, 2:30 AM UTC to 4:30 AM UTC - EU Data Center

Scheduled Maintenance Report for SMS Magic

Completed

The scheduled maintenance has been completed.
Posted Sep 27, 2025 - 04:30 UTC

Verifying

The application backend version has been upgraded. Testing is in progress once completed will provide an update.
Posted Sep 27, 2025 - 03:47 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 27, 2025 - 02:30 UTC

Scheduled

Environment: **EU Environment**

Why:
We will be carrying out an emergency maintenance activity during the specified window as part of our ongoing efforts to improve message processing capacity and enhance system performance.

Impact:
During this period, message processing will be impacted. Customers will be unable to send outgoing messages, receive incoming messages, or receive delivery reports (DLRs).

Duration of this activity:
Start at: 2:30 AM UTC ​Saturday , ​27th ​September​ 2025
End at: 4:​30​ AM UTC Saturday, ​27th ​September​ 2025

Duration: ​2 Hour

Action required from Customers:
During this period, the customer must refrain from sending messages, scheduling campaigns, or initiating automated messages.
Posted Sep 24, 2025 - 13:55 UTC
This scheduled maintenance affected: SMS Magic Europe Data Center (Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Incoming MMS messages processing, Incoming messages).