Emergency Scheduled Maintenance on 20th June 2023, 12:30 PM UTC to 1:00 PM UTC - Australia Users
Scheduled Maintenance Report for SMS Magic
Completed
The scheduled maintenance has been completed.
Posted Jun 20, 2023 - 13:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 20, 2023 - 12:30 UTC
Scheduled
Why:
Scheduled Maintenance activity to improve database performance.

Impact:
Sending messages, incoming messages and DLR services will not be available.

Duration of this activity:
Start at: 12:30 PM UTC ​Tuesday, ​20​ ​June​ 2023
End at: 1:​00​ PM UTC Tuesday, ​20​ ​June​ 2023

Duration: ​30 Minutes

Action required from Customers: The customer should not plan any campaigns. For automated messages, they may need to resend the messages
Posted Jun 19, 2023 - 11:33 UTC
This scheduled maintenance affected: SMS Magic Australia Data Center (Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, Incoming messages).