Incident - SMS & MMS Traffic

Incident Report for SMS Magic

Resolved

Monitoring for the issue impacting SMS and MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Feb 13, 15:20 PST

Posted Feb 14, 2026 - 08:49 UTC

Investigating

Start Time : Feb 13, 2026 - 07:05 PST
There is an incident currently impacting SMS and MMS services.
Customers may experience intermittent traffic impacting inbound (MO) SMS and MMS.
The cause of this issue is under investigation at this time.

Posted Feb 13, 2026 - 15:16 UTC

This incident affected: SMS Magic US Data Center (Incoming messages).