Customer Portal login services was down ( US Datacenter )
Incident Report for SMS Magic
Due to infrastructure changes, the customer portal was down.

Customers would have not been able to log in to the customer portal

We have reverted back to the changes and all the services are working as expected.

Data Center: US

Duration of outage:
Start time: 2022-01-10 11:47 AM UTC
Restored time: 2022-01-10 12:05 PM UTC
Posted Jan 10, 2022 - 15:09 UTC
This incident affected: SMS Magic US Data Center (Converse Desk on SaaS Portal, Incoming MMS messages processing, Analytics Dashboard, SMS Magic Customer Portal).