USA MMS - degradation affecting 10DLC MMS messages to multiple networks

Incident Report for SMS Magic

Resolved

This incident has been resolved.
End Time : May 12, 2026 - 19:54 UTC

Posted May 12, 2026 - 20:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
May 12, 2026 - 19:00 UTC

Posted May 12, 2026 - 19:09 UTC

Investigating

Start Time : May 12, 2026 - 18:24 UTC
We have been notified by our Provider about an issue impacting MMS messages sent from 10DLC numbers to US networks. You might experience missing or delayed MTs, MOs, or delivery receipts.
The issue is currently under investigation and we will share an update as soon as more information becomes available.

Posted May 12, 2026 - 18:36 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).