Scheduled Maintenance on 22 June 2024, 8:30 AM to 9:30 AM UTC - US Users

Scheduled Maintenance Report for SMS Magic

Completed

The scheduled maintenance has been completed.
Posted Jun 22, 2024 - 09:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 22, 2024 - 08:30 UTC

Scheduled

Environment: **US Environment**

Why:
Scheduled Maintenance Activity.

Impact:
Sending Messages, Incoming Messages, DLR services and login to customer portal fo SaaS and Zoho will not be available.

Duration of this activity:
Start at: 8:30 AM UTC Saturday, 22 June 2024
End at: 9:30 AM UTC Saturday , 22 June 2024

Duration: 1 Hour

Action required from Customers:
Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.
Posted Jun 14, 2024 - 10:38 UTC
This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Buy Portal, Analytics Dashboard, SMS Magic Customer Portal, Incoming messages, Email Service).