Carrier Partner Incident - AT&T 10DLC SMS Latency

Incident Report for SMS Magic

Resolved

This incident is now resolved.
End Time : Feb 24, 14:40 PST

Posted Feb 25, 2026 - 12:54 UTC

Investigating

Start Time : Feb 24, 2026 - 12:33 PST
We have received a notification from our Provider regarding carrier-partner incident currently impacting 10DLC SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T.
The cause of this issue is under investigation at this time.

Posted Feb 24, 2026 - 20:36 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).