System Status

All Systems Operational

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In this site, you can view the real time status and metrics of our servers.

Uptime over the past 90 days. View historical uptime.
SMS Magic US Data Center Operational
90 days ago
99.98 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
99.76 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service Operational
90 days ago
100.0 % uptime
Today
URL Shortening & Tracking Operational
90 days ago
100.0 % uptime
Today
SMS Magic Website Operational
90 days ago
100.0 % uptime
Today
SMS Magic Australia Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service Operational
90 days ago
100.0 % uptime
Today
URL Shortening & Tracking Operational
90 days ago
100.0 % uptime
Today
SMS Magic Europe Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service Operational
90 days ago
100.0 % uptime
Today
URL Shortening & Tracking Operational
90 days ago
100.0 % uptime
Today
Salesforce Managed Package Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Carrier Maintenance - MMS Jan 28, 2026 05:00-11:00 UTC

Our carrier partner will be performing scheduled maintenance impacting MMS services.
The maintenance is scheduled to begin Tuesday, January 27, 2026 at 9:00 PM PT and to finish January 28, 2026 by 3:00 AM PT.
During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS subscribers.
Posted on Jan 27, 2026 - 21:49 UTC
System Metrics Month Week Day
SMS Magic Customer Portal Uptime
Fetching
SMS Magic REST API Uptime
Fetching
Salesforce API Uptime
Fetching
Zoho API Uptime
Fetching
Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Mobile Carrier Incident - Small U.S. carriers Short Code (Route 1) SMS Latency
Resolved - This incident has been resolved.

End Time : Jan 23, 09:25 PST
Jan 23, 17:39 UTC
Investigating - Start Time : Jan 23, 2026 - 08:48 PST
We have received a notification from our Provider regarding a carrier-side incident currently impacting short code (route 1) SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers.
The cause of this issue is under investigation at this time.
Jan 23, 17:04 UTC
10DLC SMS traffic sent to AT&T may experience increased latency.
Resolved - This incident has been resolved.

End Time : Jan 22, 23:03 UTC
Jan 23, 13:11 UTC
Investigating - Start Time : Jan 22, 19:00 UTC

Our downstream messaging partner identified latency affecting MT 10DLC traffic destined for AT&T.
The downstream partner is actively coordinating with the carrier to investigate and mitigate the issue. Additional updates will be provided as more information becomes available.
Important: This degradation only impacts 10DLC traffic toward AT&T.
Jan 22, 19:39 UTC
MMS media content towards T-Mobile destinations are displaying improperly
Resolved - This incident has been resolved.

End Time : Jan 22, 22:30 UTC
Jan 23, 12:59 UTC
Investigating - We have received a notification from our Provider regarding MMS media contents not displaying properly on T Mobile destinations.
The issue is currently under investigation.

Start Time : Jan 22, 19:43 UTC
Jan 22, 20:04 UTC
Toll-Free SMS Latency
Resolved - This incident has been resolved

End Time : Jan 22, 19:09 PST
Jan 23, 12:56 UTC
Investigating - We have received a notification from our Provider regarding an incident currently impacting toll-free SMS services.
Customers may experience latency impacting outbound (MT) SMS via toll-free numbers.
The cause of this issue is under investigation at this time.

Start Time : Jan 22, 2026 - 13:22 PST
Jan 22, 21:29 UTC
Jan 22, 2026
Scheduled Carrier Maintenance - Toll Free and Short Code SMS & MMS
Completed - The scheduled maintenance has been completed.
Jan 22, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 UTC
Scheduled - Our carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.
Also T-Mobile will be performing scheduled maintenance impacting short code SMS and MMS services.
The maintenance is scheduled to begin Wednesday, January 21, 2026 at 8:00 PM PT and to finish January 22, 2026 by 4:00 AM PT.
During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging
Jan 21, 21:00 UTC
Jan 21, 2026
Emergency Carrier Maintenance - Small U.S. carriers SMS
Completed - The scheduled maintenance has been completed.
Jan 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 04:00 UTC
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting SMS services
The maintenance is scheduled to begin Tuesday, January 20, 2026 at 8:00 PM PT and to finish January 21, 2026 by 12:00 AM PT. During the maintenance window, customers may experience minor latency impacting SMS via with these small U.S. carriers' subscribers.
Jan 20, 21:36 UTC
Jan 20, 2026

No incidents reported.

Jan 19, 2026
Mobile Carrier Incident - AT&T Short Code, Tollfree and 10DLC SMS services for US region
Resolved - This incident has been resolved.

End Time : Jan 19, 10:55 PST
Jan 19, 19:04 UTC
Investigating - Start Tine : Jan 19, 2026 - 03:55 PST

We have received a notification from our Provider regarding a carrier-side incident currently impacting short code, Tollfree and 10DLC SMS services for US region.
Customers may experience intermittent delivery receipt impacting inbound (MO) and outbound (MT) SMS via short code, Tollfree and 10DLC with AT&T.
The cause of this issue is under investigation at this time.
Jan 19, 13:23 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Vendor Incident - Toll-Free SMS Latency
Resolved - This incident has been resolved

End Time : Jan 15, 22:57 PST
Jan 16, 13:02 UTC
Investigating - Start Time : Jan 15, 2026 - 06:54 PST
We have received a notification from our Provider regarding a carrier-partner incident currently impacting toll-free SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via toll-free .
The cause of this issue is under investigation at this time.
Jan 15, 15:21 UTC
Jan 15, 2026
Increased delivery issues towards Verizon Destination
Resolved - This incident has been resolved

End Time : Jan 14, 23:08 PST
Jan 15, 13:09 UTC
Monitoring - We have received a notification from our Provider that delivery issue is observed towards Verizon destinations on back of the Outage issue reported by Verizon earlier today, January 14.

Verizon has acknowledged the issue and says its engineers are working to resolve it, but no definitive timeline for full restoration has been provided yet
Jan 14, 18:56 UTC
Jan 14, 2026
Scheduled Carrier Maintenance - SMS & MMS
Completed - The scheduled maintenance has been completed.
Jan 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 04:00 UTC
Scheduled - A Carrier Vendor will be performing scheduled maintenance impacting SMS and MMS services.

The maintenance is scheduled to begin Tuesday, January 13, 2026 at 8:00 PM PT and to finish January 14, 2026 by 3:00 AM PT. During the maintenance window, customers may experience minor delay impacting SMS and MMS messaging via with subscribers.
Jan 13, 21:23 UTC
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