We have received an update that the issue is now resolved.
Dec 19, 14:37 UTC
Investigating -
Start Time : 2025-12-19 13:12 UTC
We have received a notification from our Provider regarding delivery issues in US - US Cellular. Customers are facing Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will provide an update as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Dec 19, 14:01 UTC
Resolved -
The issue impacting SMS Gateway has now been RESOLVED.
End Time : Dec 17, 2025 - 16:40 PST
Dec 18, 13:24 UTC
Investigating -
Start Time : Dec 17, 2025 - 12:47 PST
There is a carrier-partner incident currently impacting short code (route 1) SMS services for US-American region Customers may experience intermittent latency impacting inbound (MO) SMS messaging via short code (route 1) with carrier. The cause of this issue is under investigation at this time.
We will provide more information as it becomes available.
Dec 17, 20:55 UTC
Completed -
The scheduled maintenance has been completed.
Dec 17, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 04:00 UTC
Scheduled -
AT&T will be performing scheduled maintenance impacting toll-free SMS services.
The maintenance is scheduled to begin Tuesday, December 16, 2025 at 8:00 PM PT and to finish December 17, 2025 by 2:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free with AT&T subscribers.
Dec 16, 21:05 UTC
Completed -
The scheduled maintenance has been completed.
Dec 16, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 05:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting short code SMS and MMS services.
The maintenance is scheduled to begin Monday, December 15, 2025 at 9:00 PM PT and to finish December 16, 2025 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via short code with T-Mobile subscribers.
Dec 15, 21:18 UTC
Completed -
The scheduled maintenance has been completed.
Dec 15, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 05:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting Short Code SMS and MMS services and Toll-free services.
The maintenance is scheduled to begin Sunday, December 14, 2025 at 9:00 PM PT and to finish December 15, 2025 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging
Dec 12, 19:42 UTC