System Status

All Systems Operational

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In this site, you can view the real time status and metrics of our servers.

SMS Magic US Data Center Operational
90 days ago
99.99 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
99.91 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service Operational
90 days ago
100.0 % uptime
Today
URL Shortening & Tracking Operational
90 days ago
100.0 % uptime
Today
SMS Magic Website Operational
90 days ago
100.0 % uptime
Today
SMS Magic Australia Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service Operational
90 days ago
100.0 % uptime
Today
URL Shortening & Tracking Operational
90 days ago
100.0 % uptime
Today
SMS Magic Europe Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service Operational
90 days ago
100.0 % uptime
Today
URL Shortening & Tracking Operational
90 days ago
100.0 % uptime
Today
Salesforce Managed Package Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SMS Magic Customer Portal Uptime
Fetching
SMS Magic REST API Uptime
Fetching
Salesforce API Uptime
Fetching
Zoho API Uptime
Fetching

Aug 25, 2026

Completed - The scheduled maintenance has been completed.
Aug 25, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 03:00 UTC
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.
The maintenance is scheduled to begin Monday, Aug 24, 2026, at 08:00 PM PT and to finish Aug 25, 2026, by 04:00 AM PT.
During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with T-Mobile subscribers.

Aug 24, 19:10 UTC

Aug 24, 2026

Completed - The scheduled maintenance has been completed.
Aug 24, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:00 UTC
Scheduled - Between 24th Aug 2026 21:00 (UTC) and 24th Aug 2026 21:30 (UTC), the operator will be performing maintenance on their platform affecting SMS towards Movistar.
During the maintenance window, clients may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.

Aug 24, 16:44 UTC
Resolved - This incident has been resolved.
Aug 24, 19:03 UTC
Update - The issue impacting outbound (MT) SMS via short code Small U.S. carriers has concluded and confirmed that previously impacted services have been restored to pre-incident health.
The issue is resolved at this time.
End Time : Aug 24, 10:49 PDT

Aug 24, 17:52 UTC
Investigating - There is a carrier-partner incident currently impacting short code SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via short code Small U.S. carriers.
The cause of this issue is under investigation at this time.
Start Time : Aug 24, 2026 - 07:54 PDT

Aug 24, 14:59 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Completed - The scheduled maintenance has been completed.
Aug 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:00 UTC
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services.
The maintenance is scheduled to begin Wednesday, August 19, 2026 at 9:00 PM PT and to finish August 20, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Aug 19, 19:38 UTC

Aug 19, 2026

Completed - The scheduled maintenance has been completed.
Aug 19, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 02:00 UTC
Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 18 August 2026 at 19:00 PDT until 19 August 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to T-Mobile United States handsets when sending via long codes and short codes
Aug 18, 17:47 UTC

Aug 18, 2026

Completed - The scheduled maintenance has been completed.
Aug 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 02:00 UTC
Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 17 August 2026 at 19:00 PDT until 18 August 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.
Aug 17, 13:06 UTC

Aug 17, 2026

Resolved - This incident has been resolved.
End Time : Aug 15, 22:19 UTC

Aug 17, 12:53 UTC
Investigating - We have been notified by our Provider about MMS Delivery Delays to T-Mobile United States.
We will issue an update as soon as more information becomes available.
Start Time : Aug 13, 2026 - 13:57 UTC

Aug 13, 14:06 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Resolved - This incident has been resolved.
Aug 15, 12:07 UTC
Investigating - New incident: Investigating
We are currently observing delivery issues in the United Kingdom - O2

Incident Start Time: 2026-08-14 09:36 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact care@screen-magic.com.

Aug 14, 10:15 UTC

Aug 14, 2026

Aug 13, 2026

Aug 12, 2026

Resolved - Our DNS provider has restored the hosted DNS service, and we have verified that registered domain names are resolving normally again. Links and QR codes on these domains are working. If a specific domain still does not open for you, it is most likely due to lingering DNS cache and should clear typically within an hour, and in rare cases up to a few hours, depending on your network's DNS provider.
Aug 12, 23:26 UTC
Monitoring - Our DNS provider has begun restoring service. Registered domain names are progressively starting to resolve again. Because DNS answers are cached across the internet, individual domains can take up to an hour after restoration to work for all visitors. We are verifying recovery across affected domains and will confirm full resolution here.
Aug 11, 19:58 UTC
Investigating - We have identified elevated DNS resolution failures affecting a large portion of domains purchased. Affected domains, and any short links on them, may not resolve for visitors during this time.

The issue originates with a third-party DNS hosting provider. They have identified the cause and are working on a fix. We will post an update as soon as we have more information.

Aug 11, 19:04 UTC
Completed - The scheduled maintenance has been completed.
Aug 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 03:00 UTC
Scheduled - The AT&T network in the United States is conducting a planned maintenance from 11 August 2026 at 20:00 PDT until 12 August 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via long codes and short codes.
Aug 11, 12:53 UTC

Aug 11, 2026

Resolved - This incident has been resolved.
End Time : 2026-08-11 15:48 UTC

Aug 11, 16:32 UTC
Investigating - We are currently observing delivery issues in France - Lebara
Incident Start Time: 2026-08-11 12:32 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.

Aug 11, 13:20 UTC