In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 2026 - 02:00 UTC
Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 09 June 2026 at 19:00 PDT until 09 June 2026 at 20:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.
Jun 10, 202602:00-03:30 UTC
Our MMS carrier partner serving Canada and the United States will be performing emergency maintenance from Wednesday, June 10, 2026, 05:00 UTC until Wednesday, June 10, 2026, 11:00 UTC.
During the maintenance window, customers may experience intermittent delays in sending and receiving MMS messages to and from mobile subscribers in Canada and the United States using long code numbers.
We will continue to monitor the maintenance and provide updates as they become available. Posted on
Jun 08, 2026 - 14:18 UTC
Resolved -
A fix has been implemented, and we are monitoring the results.
Jun 9, 13:00 UTC
Investigating -
We are currently investigating an upstream network issue affecting SMS delivery reports within the United Kingdom.
What is happening: Delivery status reports (DLRs) are missing or delayed for a subset of UK Long Virtual Numbers (LVNs) across multiple UK mobile networks. Customer Impact: Please note that actual text message delivery is functioning, but the status updates returning to your platform may currently be missing or inaccurate. Next Steps: We are actively collaborating with our carrier partners to isolate and resolve the issue.
We will provide a follow-up update as soon as more information or a timeline for resolution becomes available.
Jun 9, 08:39 UTC
While no complete service outage is expected, message processing and delivery confirmations may be delayed intermittently throughout the maintenance period.
Jun 8, 14:06 UTC
Completed -
The scheduled maintenance has been completed.
Jun 8, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 03:00 UTC
Scheduled -
The T-Mobile network in the United States is conducting a planned maintenance from 07 June 2026 at 20:00 PDT until 08 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to T-Mobile United States handsets when sending via long codes and short codes.
Jun 5, 20:40 UTC
Completed -
The scheduled maintenance has been completed.
Jun 5, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 03:00 UTC
Scheduled -
The T-Mobile network in the United States is conducting a planned maintenance from 04 June 2026 at 20:00 PDT until 05 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Jun 4, 19:44 UTC
Resolved -
This incident has been resolved. Incident End Time: 2026-06-04 16:12 UTC
Jun 4, 17:29 UTC
Investigating -
We have received a notification from our Provider regarding delivery issues in United States - Verizon Incident Start Time: 2026-06-04 14:53 UTC Impact: A subset of traffic may experience Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. We will update as soon as we have more information.
Jun 4, 15:45 UTC
Resolved -
The issue impacting intermittent delivery receipt latency impacting inbound (MO) and outbound (MT) MMS via short code (route 1) has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Jun 3, 15:55 PDT
Jun 4, 12:34 UTC
Investigating -
Start Time: Jun 03, 2026 - 10:14 PDT There is a carrier-partner incident currently impacting short code (route 1) MMS services. Customers may experience intermittent delivery receipt latency impacting inbound (MO) and outbound (MT) MMS via short code (route 1). The cause of this issue is under investigation at this time.
Jun 3, 17:18 UTC
Completed -
The scheduled maintenance has been completed.
Jun 4, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:00 UTC
Scheduled -
Our Carrier will be performing scheduled maintenance impacting toll-free and 10DLC - SMS and MMS services for US and Canada. The maintenance is scheduled to begin Wednesday, June 3, 2026 at 8:00 PM PT and to finish June 4, 2026 by 5:00 AM PT During the maintenance window, customers may experience intermittent delay or failures impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free subscribers and 10DLC
Jun 3, 20:41 UTC
Resolved -
Monitoring for the issue impacting short code SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Jun 3, 09:15 PDT
Jun 3, 16:17 UTC
Investigating -
Start Time : Jun 03, 2026 - 07:45 PDT There is a carrier-partner incident currently impacting short code SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code Small U.S. carriers. The cause of this issue is under investigation at this time.
Jun 3, 14:59 UTC
Resolved -
Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Jun 2, 17:32 PDT
Jun 3, 12:35 UTC
Monitoring -
A fix has been implemented by upstream carrier partner teams for the issue impacting short code (route 1) SMS services.
Jun 2, 21:10 UTC
Identified -
Customers may experience widespread degradation impacting inbound (MO) and outbound (MT) SMS via short code (route 1). Our Provider team is currently working with the upstream carrier to restore the services.
Jun 2, 21:01 UTC
Investigating -
Start Time : Jun 02, 2026 - 12:54 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent degradation impacting inbound (MO) and outbound (MT) SMS via short code (route 1).
Jun 2, 20:51 UTC
Completed -
The scheduled maintenance has been completed.
Jun 3, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 03:00 UTC
Scheduled -
T-Mobile will be performing emergency maintenance impacting all sender types (route 1) SMS services. Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services. A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services. The maintenance is scheduled to begin Tuesday, June 2, 2026 at 8:00 PM PT and to finish June 3, 2026 by 4:00 AM PT. During the maintenance window, customers may experience latency impacting inbound (MO) and outbound (MT) SMS and delivery receipts.
Jun 2, 19:04 UTC
Completed -
The scheduled maintenance has been completed.
Jun 2, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 03:00 UTC
Scheduled -
A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services. The maintenance is scheduled to begin Monday, Jun 01, 2026 at 8:00 PM PT and to finish Jun 02, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO), outbound (MT) SMS messaging and delivery receipts via 10DLC.
Jun 1, 19:03 UTC
Completed -
The scheduled maintenance has been completed.
Jun 2, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 02:00 UTC
Scheduled -
The Liberty network in the United States is conducting a planned maintenance from 01 June 2026 at 19:00 PDT until 01 June 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Liberty United States handsets when sending via long codes and short codes.
May 29, 19:25 UTC
Resolved -
Incident resolved Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Jun 1, 13:51 PDT
Jun 1, 20:53 UTC
Investigating -
Start Time : Jun 01, 2026 - 13:29 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting inbound (MO) SMS via short code (route 1). The cause of this issue is under investigation at this time.
Jun 1, 20:33 UTC
Resolved -
Incident resolved Monitoring for the issue impacting all sender types SMS services for Chicago has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 29, 18:31 PDT
Jun 1, 12:55 UTC
Investigating -
Start Time : May 29, 2026 - 11:19 PDT There is a carrier-partner incident currently impacting all sender types SMS services for Chicago. Customers may experience latency impacting inbound (MO) and outbound (MT) SMS via all sender types . The cause of this issue is under investigation at this time.
May 29, 18:23 UTC
Resolved -
End Time : May 29, 12:29 PDT Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
May 29, 19:41 UTC
Investigating -
Start Time : May 29, 2026 - 11:59 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1) Small U.S. carriers. The cause of this issue is under investigation at this time.
May 29, 19:10 UTC
Resolved -
Incident resolved Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. End Time : May 28, 21:19 PDT
May 29, 12:40 UTC
Investigating -
Start Time : May 28, 2026 - 05:46 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1) with Verizon. The cause of this issue is under investigation at this time.
May 28, 13:09 UTC
Resolved -
Incident resolved Monitoring for the issue impacting short code (route 2) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 28, 11:43 PDT
May 28, 19:29 UTC
Investigating -
Start Time : May 28, 2026 - 10:44 PDT There is a carrier-partner incident currently impacting short code (route 2) SMS services for Canada. Customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via short code (route 2) with Fibernetics. The cause of this issue is under investigation at this time.
May 28, 18:27 UTC
Resolved -
The upstream carrier-partner has successfully resolved the issue affecting Verizon services. Our monitoring confirms that SMS and MMS message delivery latency has returned to normal levels. We appreciate your patience
May 27, 22:14 UTC
Investigating -
We are currently investigating an upstream carrier-partner incident affecting Verizon services.
Customers may experience intermittent latency or delivery delays when sending outbound messages to Verizon subscribers. This issue is impacting both Short Code, Long Code, and TFN routes across both SMS and MMS channels.
Our carrier partner is actively working to isolate and resolve the root cause. We are monitoring the situation closely and will provide further updates as new information becomes available.
May 27, 17:39 UTC
Completed -
The scheduled maintenance has been completed.
May 27, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:00 UTC
Scheduled -
Our SMS carrier partner in the United States is conducting a planned maintenance from 26 May 2026 at 21:00 PDT until 27 May 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets via subset of United States long codes and short codes.
May 26, 17:58 UTC